Changing lanes: Easing your transition to a new vet

“He absolutely loved his old vet,” says the recent transplant to Charlottesville, making it abundantly clear that I’m about to step into some mighty large shoes. I understand the trepidation, of course. In many cases, I even share it. Your previous veterinarian is someone you built a relationship with. She knew your animals and their […]

Speak up: Why chefs want more complaints

I have a bad habit of never complaining at restaurants. Maybe it’s my British heritage. Brits don’t like to draw attention to themselves. When asked, “How is everything?” a Brit could be choking on a poisoned, flaming shard of glass while being pummeled by the bus boy, and would still muster: “Jolly good, thanks.” Why do […]